![]() Soft Skills When to ask for clarification They can allow the speaker to either confirm that the listener has correctly understood their message or provide the speaker with an opportunity to correct a misunderstanding. Most of them have the form of when, why, where or how types of questions and encourage the speaker to further explain their thoughts and ideas openly.Ĭlosed clarifying questions: These questions simply reiterate a part of the message. Open clarifying questions: These questions give the speaker an opportunity to elaborate on a certain part of their message. There are two main types of clarifying questions: These questions can be useful in situations such as interviews, presentations, discussions and other similar circumstances. ![]() The listener instead uses them to get a clearer factual understanding of what the speaker wants to transmit. The speaker also benefits by having an assurance that their audience is actively listening and genuinely interested in what they're saying.Ĭlarifying questions rarely require new information from the speaker. By asking these types of questions after receiving new information, the listeners can ensure they properly understood the message and obtained important additional information. What are clarifying questions?Ĭlarifying questions, also known as defining questions, are what the listener asks the speaker in an attempt to eliminate or prevent any misunderstanding, confusion or ambiguity. In this article, we define what clarifying questions are, discuss when you might use them, provide specific examples, explain the importance of questioning and present some tips to help you improve yours. As a professional, understanding questioning techniques can help you improve your overall communication skills. ![]() In the workplace, you can use these to clarify and to show that you understand new information. Developing techniques for creating and asking clarifying questions can help create constructive conversations. ![]()
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